Privacy

This privacy policy tells you how we will protect your privacy, collect and use your personal information and your rights under the New Zealand Privacy Act 2020.

We are part of Adolf Würth GmbH & Co. KG, which includes international affiliated companies. In accordance with IPPs 11 and 12, we may from time to time disclose your Personal Information to one or more of these international affiliated companies for a purpose in connection with any of the purposes set out below. If we disclose your Personal Information onto an international affiliated company, your Personal Information will be used, stored and disclosed in accordance with that company’s privacy policy or data protection notice and the privacy law applying to that company. These international affiliated companies are listed [here – insert hyperlink to list].You can read more information about this below.

This Privacy Policy applies to anyone who uses our website, buys or uses the products or services that we supply you (Products or Services), or interacts with us.

“Act” means the Privacy Act 2020 (New Zealand).

Any reference to “Würth” “we”, “us” or “our” is to Würth New Zealand Limited.

“IPP” means an information privacy principle set out in the Act.

“Personal Information” means any information that can directly or indirectly identify you or another person.

Privacy is a matter of trust, and your trust is very important to us. Würth New Zealand (hereinafter: Würth) is the agency collecting your information and we consider your privacy extremely important and we want to inform you as best as possible, give you control over what happens to your Personal Information and we will respect this. This is to provide the best possible experience of our services in accordance with NZ privacy legislation.

This privacy policy applies to all Personal Information that we collect during your interactions with Würth New Zealand, for example when you visit our website, purchase products from us, subscribe to the newsletter, contact customer service, apply for a job, etc.

This privacy policy is issued by the company Würth New Zealand, with registered office at 99 McLaughlins Road Wiri Auckland 2104. Company number 380634

Changes to this Privacy Policy

We may change our privacy policy from time to time in response to new or modified processing or may reflect, among other things, changes in laws, our data collection practices, and/or changes to our business, Services or Products. We therefore recommend that you view this privacy policy and our website regularly. In case of significant changes to our privacy policy, we will use a pop-up on the website. The updated Privacy Policy will take effect 14 days after the date it is posted on our website. If you continue to use our Services or continue to visit our Website or interact with us after the updated Privacy Policy comes into effect, then this will indicate that you have agreed to our changes. If you don’t agree with the changes to the Privacy Policy, then you should immediately stop using our Services and our Website.

1. Personal Information we collect from you

Würth collects Personal Information in the context of its operation depending on your relationship with Würth.

1.1. As a customer of Würth

In the context of customers, Würth limits itself to collecting the following Personal Information:

Identification and contact details (Name, address, email, telephone number…);
Professional data (NZBN, company number, profession, etc.);
Financial and economic data (Invoices and details about authorised signatories);
Bank details (Bank account or credit card details).
Your purchase and account history with us.

- Information about your use of our Products or Services.
- Information about the webpages you visit on our website.
- Information you provide to us when responding to our customer surveys.
- Any other information you give us.

Please don’t give us Personal Information about someone else unless you have their permission and they know about this Privacy Policy.

If you wish to use our Orsymat vending machine, with one or more RFID tags we will also collect connection data (logging) from you for this purpose.

1.2. As a supplier to Würth

In the context of suppliers, Würth limits itself to collecting the following Personal Information:

Identification and contact details (Name, email, telephone number…);
Professional data (NZBN, company number, profession, etc.);
Bank details (Bank account).
Any other information you give us.

1.3. As an applicant seeking employment

In the context of applicants, Würth limits itself to collecting the following Personal Information:

Identification and contact details (Name, email, telephone number…);
Professional data (CV, motivation letter and evaluations).
Information from authorised third parties regarding your qualifications and references.
Training details including education and training given.
Professional expertise and employment details including career history, job role and function.
Any other information you give us.

1.4. As a visitor to the website

If you visit the website, we collect Personal Information from you using cookies. However, we refer you to the cookie statement below and on our website.

2. Why do we collect Personal Information from you

2.1. As a customer of Würth

We collect and process Personal Information of customers for the following purposes:

Offering products and services;
Processing orders;
Providing you with our Products or Services (including arranging shipping).
Maintaining customer relationships;
Marketing research;
Sending personal offers and advertisements;
Handling questions and problems regarding our products and services.
Responding to your queries regarding the Website, our Products or Services.
To enable your participation at events (including communications with third party organisers of events).
Enabling communication between participants during and after events.
Sending product change notifications and/or product termination notifications to you.
Fulfilling a contractual obligation or to safeguard our common interests.
Developing and improving our offers and to manage business activities.
Facilitating communication with you, and/or providing of Products and Services, by affiliated companies within the Würth Group (Adolf Würth GmbH & Co. KG).
Maintaining risk management and to prevent corruption.
Informing you about deals and products you may be interested in.
Emailing you directly and for direct marketing.
Administering your account with us.
Billing and to collect money that you owe us.
Operating and maintaining our Website.
For our internal record keeping purposes.
Facilitating the sale or other disposition of our business or assets.
Complying with our legal obligations.
For any other purposes that you authorise.

2.2. As a supplier to Würth

We collect and process Personal Information from suppliers for the following purposes:

Optimal collaboration and maintenance of supplier relationships;
Placing and paying for orders.
Initiating a contractual relationship with you or your organisation.
Enabling your participation at events (including communications with third party organisers of events).
Fulfilling a contractual obligation or to safeguard our common interests.
Managing business activities.
Maintaining risk management and to prevent corruption.
Administering our account with you.
For our internal record keeping purposes.
To facilitate the sale or other disposition of our business or assets.
To comply with our legal obligations.
For any other purposes that you authorise.

2.3. As an applicant

We collect and process your Personal Information for the following purposes;

Conducting an effective and efficient recruitment and selection procedure;
Subsequent communication for a (different) vacancy within a period of 1 year.
For our internal record keeping purposes.
To facilitate the sale or other disposition of our business or assets.
Fulfilling a contractual obligation or to safeguard our common interests.
To comply with our legal obligations.
For any other purposes that you authorise.

3. How did we obtain your Personal Information

3.1. As a customer of Würth,

We obtain your Personal Information that you share directly with us. This can be done via registration in a shop, via the website or via an account manager, or through any other medium. In some cases we may obtain your Personal Information from public databases or acquaintances. We also collect your Personal Information from you indirectly (like when you use our Products or Services, visit our website or interact with us on social media). We may also collect or obtain your Personal Information from third parties (like contractors and agents that we engage to perform services on our behalf, such as to analyse traffic on our Website and social media, or to verify and update our database).

Each time someone visits our web site, our web server collects the following type of information for statistical purposes in order to enhance and optimise our website offerings;

The number of users who visit the website;
The number of pages viewed; and
Traffic patterns

For this purpose we use the services provided via Google Analytics. Google Analytics uses cookies to analyse how you view and use our website. This is anonymous statistical data and no attempt will be made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display to you. By using Wurth New Zealand’s website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy, available at http://www.google.com/policies/privacy/. You can opt out of Google Analytics if you disable or refuse the cookie or use the opt-out service provided by Google however you may not be able access all the features on our website to their full extend.

Information about clients or their Wurth accounts are not sold to any other company, individual, or group.

3.2. As a supplier to Würth,

We obtain your Personal Information that you share directly with us, indirectly such as via our website, key staff contact, or through any other medium or from places where the information is publicly available.

3.3. As an applicant

We obtain the Personal Information that you share with us through your application. In addition, we may rely on third parties (previous employers) for references. We may also collect Personal Information from you indirectly (like when you visit our website or interact with us on social media).

4. With whom do we share your Personal Information

We share your Personal Information with third parties who provide us with communication services and IT services to the extent necessary for the execution of our processing and business functions.

4.1. As a customer of Würth

For you as a customer, this includes, but is not limited to, third parties such as market research companies for the purpose of analysing our client base. We may provide our clients' or prospective clients' contact details to market research companies to undertake research on behalf of Wurth. For example, we may run client satisfaction surveys, or run focus groups on proposed products. This information will not be used for any other purpose, and account information will not be provided. We may also disclose information to contracted third parties who provide us with communication services and IT services and such other third parties to the extent necessary for the execution of our processing and internal business functions.

We use Friendly Captcha (hereinafter "Friendly Captcha") on our website. This tool is provided by Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee, Germany.

Friendly Captcha is used to check whether the data entered on our website (e.g. on a contact form) has been entered by a human or by an automated program. To do this, Friendly Captcha analyses the behavior of the website visitor based on various characteristics. Friendly Captcha processes various information for analysis (e.g. anonymized IP address, referrer, time of the visit, etc.). For more information please visit: https://friendlycaptcha.com/legal/privacy-end-users/. The data is processed on the basis of Art. 6 (1f) GDPR. The website operator has a legitimate interest in protecting its website against spam and other types of automated abuse.

4.2. As a supplier to Würth

For you as a supplier, this includes, but is not limited to, the third party

4.3. As an applicant

For you as an applicant, this includes, but is not limited to, third parties regarding your qualifications and references, or other relevant contracted recruitment organisations.

However, all our third parties are aware of the Privacy Act 2020 and their obligations under that legislation.

From time to time, we may disclose, and you authorise us to disclose, your Personal Information to overseas service providers and international affiliated companies within Adolf Würth GmbH & Co. KG (Würth Group ) or a purpose in connection with any of the purposes noted above. We make sure that the overseas service provider or the relevant international affiliated company (as applicable) is:

a participant in a prescribed binding scheme for international disclosures of personal information; and/or
is located in a country that provides comparable safeguards to New Zealand’s privacy laws, approved by the New Zealand Privacy Commissioner.

If not, then we will take reasonable steps to ensure that the overseas service provider or the relevant international affiliated company (as applicable) is required to protect your Personal Information in a way that, overall, provides comparable safeguards to those required under New Zealand’s privacy laws. Examples of these steps include a written agreement between us and the overseas recipient or making reasonable enquiries regarding data protection standards of the country in which the overseas recipient is located.

5. How long do we keep your Personal Information

We will store your Personal Information for no longer than is required for a purpose for which we collected it.

5.1. As a Würth customer,

We limit ourselves to 3 years after initial registration for potential customers. We will retain Personal Information of effective customers for a maximum period of 10 years after the last purchase.

5.2. As a supplier to Würth,

We will retain Personal Information from suppliers for a maximum period of 10 years after the last purchase.

5.3. As an applicant,

We will retain Personal Information of applicants for a maximum period of 1 year after the application procedure.

If we wish to store your data for a longer period, we will request explicit permission for this.

6. How do we protect your Personal Information

Würth makes every effort to guarantee your privacy. We have reasonable security safeguards in place against loss, unauthorised access, use, modification, disclosure, and other misuse, of your Personal Information. In addition, the number of employees who have access to your Personal Information is strictly limited and carefully selected. These employees are only granted access to the extent that they need the information to properly perform their duties. In addition, for new projects that may have an impact on your privacy, an extensive analysis is carried out to guarantee your rights, the security and protection of your Personal Information.

In accordance with Part 6 of the Act, in the unlikely event that we suffer a data breach (such as unauthorised access to your Personal Information), we may be required by the Act to notify you and the New Zealand Privacy Commissioner about the data breach. Notifications are required if the breach constitutes a “notifiable privacy breach”. This will depend on the nature of the breach and its impact. Generally, a “notifiable privacy breach” is a breach that is likely to result in serious harm to the affected individual.

7. Your rights

If you share your Personal Information with Würth, you obtain rights under NZ privacy legislation. Würth respects these rights and prioritises transparency and accuracy of your Personal Information. As an individual, to request to see what Personal Information we hold about you, and you can ask us to correct it if you think it’s wrong. In accordance with sections 46 and 63 of the Act, if there is a legal reason why we can’t let you see it, or if we don’t agree with your correction, then we’ll tell you.

If you have any further complaints about compliance with the privacy policy, you must contact us first. If you still have an unresolved issue that you believe we have not addressed properly, you can contact the NZ Office of the Privacy Commissioner.

If you wish to exercise your rights or submit complaints, we first ask you to identify yourself with a copy of the front of your identity card to prevent someone unauthorised from doing this on your behalf. We will immediately delete this copy after checking. In addition, we always ask you to be as specific as possible so that we can optimally meet your needs. We will always respond to you within the legally specified period of 20 working days after the date on which we received your request.

Contact details:

Würth New Zealand

99 Mclaughlins Road, Wiri, Auckland 2104

E: eshop@wurth.co.nz

Compliance Officer Würth New Zealand:

Maryna Botha

E: Maryna.Botha@Wurth.co.nz

Office of the Privacy Commissioner

Address PO Box 10 094, Wellington 6143

T: 0800 803 909 (Monday to Friday, 10:00 am to 3:00 pm).

E: Office of the Privacy Commissioner | Enquiry Form

8. Cookies

Cookies are small text files placed on your computer, mobile phone, tablet, or other electronic device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your device, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf. We may use cookies and similar technologies to store and honour your preferences and settings, enable you to sign-in, provide interest-based advertising, analyse how our Products or Service perform, and fulfil other business functions or operations set out in this Privacy Policy. To enable some of the features and functionality on our Website, you may need to permit us to place cookies on your device. You can remove or block cookies by using the settings in your browser, but it may affect your ability to use our Website. Further information and cookie settings can be found at: https://www.wurth.co.nz/en/wurth_nz/privacy/cookies/cookies.php

9. Analytics and advertising

We use Google Analytics, a web analytics service provided by Google Inc (Google) for the purpose of customising and continually optimising our website.

Our website uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google Ads and Google DoubleClick. As part of the use of Google Analytics, you agree and acknowledge that personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter referred to as "Google LLC") in the USA.

This feature makes it possible to link the advertising audiences created with Google Analytics Remarketing with the cross-device features of Google Ads and Google DoubleClick. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behaviour on one device (e.g. mobile phone) can also be displayed on another of your devices (e.g. tablet or PC).

To support this feature, Google Analytics collects user IDs authenticated by Google, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising.

You can permanently object to cross-device remarketing/targeting by opting out of personalized advertising in your Google account. To do so, follow this link https://www.google.com/settings/ads/onweb/.

This website also uses Google Ads including so-called conversion tracking. Google Ads is an online advertising program. As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter referred to as “Google LLC”) in the USA.

You acknowledge and agree that we can use conversion tracking to advertise our Products and Services in a targeted manner. If you click on an advertisement placed by Google, the conversion tracking we use stores a cookie on your device. These so-called conversion cookies expire after 90 days and are not used to personally identify users.

If the cookie is still valid and you visit a specific page of our website, both we and Google can evaluate that you have clicked on one of our advertisements placed on Google and that you have subsequently been redirected to our website.

You can also prevent or restrict the installation of cookies by selecting the appropriate settings on your internet browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

Further information on Google Analytics and Google Ads as well as the privacy policy of Google LLC can be found at:

https://policies.google.com/privacy?hl=nz (Google General Privacy Policy)

https://support.google.com/analytics/answer/6004245?hl=en-NZ (Data protection with Google Analytics)

https://policies.google.com/terms?hl=nz#toc-intro (Google Services Terms of Service)

https://policies.google.com/technologies/cookies?hl=nz (overview of Google's use of cookies)

https://policies.google.com/technologies/ads?hl=nz (overview of Google's use of data for ads)

https://services.google.com/sitestats/en.html (Note on the function of advertisements by Google.

10. E-Communications

You consent to receiving information from us about our Products, Services, promotions and competitions via email, text message and social media. If you want us to stop sending you electronic communications, then you can simply unsubscribe at any time by following the instructions included in the electronic communication. We may from time to time may use an agency to run competitions or promotions. They may request your name, address and email address where it is necessary to ensure your eligibility, and meet Lottery and Gaming regulations. These agencies must return all records of this information to Wurth. Wurth retains ownership of this information and will ask you if you do not wish to receive further information about our products or services.

Website Terms and Conditions can be found at:

https://www.wurth.co.nz/en/wurth_nz/legal/termsandconditions.php

GPDR PRIVACY NOTICE

As a resident of the European Union (EU), you have certain data protection rights under the General Data Protection Regulations (GDPR) and if we collect your personal data Würth New Zealand Limited (Würth NZ) has certain data protection obligations under the GDPR.

The GDPR defines “personal data” to mean “any information relating to an identified or identifiable natural person”.

Personal data may only be collected and processed subject to the GDPR or other applicable laws. The essential underlying principles of the GDPR are:

Lawfulness of processing, fairness of processing, transparency;
Purpose limitation;
Data minimization;
Accuracy of data processing;
Storage limitation and erasure concepts; and
Integrity and confidentiality.

This GDPR Privacy Notice sets out the additional rights a resident in the EU has in respect of his or her personal data under the GDPR. This GDPR Privacy Notice applies to anyone in the EU who purchases our products, uses our services, visits our website or collaborates and interacts with us to the extent we collect or otherwise obtain any of your personal data.

YOUR INFORMED CONSENT

Please read this GDPR Privacy Notice carefully so you can make an informed decision on whether you wish (and continue) to visit our website, buys, or use our products or services that we supply to you (Products or Services) or interact with us.

You can withdraw your consent at any time for any reason after it is given by not visiting our website, delete your account, not interact with us or ‘opt-out’ of your personal data being used for the purposes outlined in this GDPR Privacy Notice. This also applies if you no longer agree with our GDPR Privacy Notice or do not agree with the changes that we make to our GDPR Privacy Notice from time to time. If you withdraw your consent, we will stop collecting your personal data.

The withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

DATA CONTROLLER

The data controller is [Würth New Zealand Limited, 99 McLaughlins Road, Wiri, Auckland 2104, New Zealand (NZCN 380634)]. Any reference to “we”, “us” or “our” is to [Würth New Zealand Limited (t/a Würth NZ)]. You can contact [Würth NZ] at [eshop@wurth.co.nz].

PURPOSE OF DATA COLLECTION, PROCESSING, OR USE

Würth NZ is part of the Adolf Würth GmbH & Co. KG (Adolf Würth), who is Germany’s leading specialist in the sale of assembly and fastening materials.

The collection, processing, or use of personal data serves this corporate purpose of Adolf Würth and its affiliate entities such as Würth NZ, or supports secondary purposes, such as customer service.

GROUPS OF PEOPLE CONCERNED AND RELATED DATA OR DATA CATEGORIES

Relevant groups of people include:

Current and former employees;
Applicants;
Interested parties;
Customers;
Suppliers;
Service providers; and
Other business partners.

LAWFULNESS OF PROCESSING OF PERSONAL DATA

The table below outlines the 4 general categories of personal data that we collect for processing, the legal basis on which that data is processed and the retention period:

Category	Types of personal information collected	Legal Basis for Processing	Retention Period
Information you give us You may choose to provide us with personal data when you communicate, interact or collaborate with us. Example: you participate in our customer surveys, market research activities, opt-in to receive our marketing and promotional materials, sign up for our online shop, apply for a job or send us an inquiry through the contact form.	• Full name; • Language; • Position; • Email; • Mobile phone; • Fax; • Information included in cover letter, curriculum vitae, letters of reference/certificate, other documents relevant for a job application; • Any online request made; • Customer number; or • Any messages containing personal information in the contact form.	We collect and process this information where you consent to the processing of your personal data, where the processing is necessary for the performance of your contract with Würth NZ, or where the processing is based on our legitimate interests in verifying your identity to use Würth NZ’s online services and to provide Products or Services or to provide direct marketing to you.	Online Shop We will store all data entered for the duration of our business relationship. Your data are deleted upon termination of the business relationship, after deleting your online shop access, we will continue to store your Würth customer account and customer details, subject to the applicable statutory retention periods. Job Applicants If the application is not considered or rejected during the recruitment process, all application documents will be deleted automatically no later than six months after the application has been turned down unless further retention is necessary on the basis of other legitimate interests of the data controller. Applicants can withdraw their applications at any time. After withdrawal of an application, all application documents are deleted without delay. Contact form We will store the data you have entered in the contact form until you request the erasure of the data or the purpose of the data storage is no longer applicable (e.g., after your inquiry has been processed).
Information that is necessary for your use our website We ask for and collect personal data when you use our website. Example: when you visit our website, use the services and functions available on our website, purchase Products or Services as customer, act as our supplier, apply for a job, or when you submit requests or queries to us.	• Identification and contact details (Name, email, telephone number); • Bank details (Bank account); • Any other information you give us; • Financial and economic data (Invoices and details about authorised signatories); • Your purchase and account history; • Information about your use of our Products or Services; • Information about the webpages you visit on our website; • Information you provide to us when responding to our customer surveys; or • Any other information you give us.	We collect and process this information where you consent to the processing of your personal data, where the processing is necessary for the performance of your contract with Würth NZ, or where the processing is based on our legitimate interest to provide you with a seamless and personalised user-experience in connection with the operation of Würth NZ’s business and to provide direct marketing to you.	We will store all data entered for the duration of our business relationship. Your data is deleted upon termination of the business relationship, after deleting your online shop access, we will continue to store your Würth customer account and customer details, subject to the applicable statutory retention periods.
Information we automatically collect from your use of our website. When visiting website, we automatically collect personal data in server log files, which your browser transmits to us automatically. The purpose of the processing to correctly display our Internet presence and to ensure the secure operation of our website. Our website uses cookies, which help make our website more user-friendly, effective, and secure. Cookies are small text files that are placed on your computer and stored by your web browser. If you have agreed to the use of cookies on our website, we will use your browsing history for product recommendations on the website after you have logged in. This includes product pages and categories that you visited or searched for on our website.	• Type and version of browser; • Operating system used; • Referrer URL; • Host name of the accessing computer; • Time of server request; • IP address; • Amount of data transferred; • Retrieval confirmation; • Name of accessed website; or • Requesting Internet service provider.	We collect and process this information based on our legitimate interest to provide you with a seamless and personalised user experience, improved the online functionalities, and for the operation of Würth NZ’s business in the development, manufacture and sale of assembly and fastening materials. Cookies are processed for the performance of contracts, wherever they are necessary for electronic communication processes or the provision of our services (e.g., shopping cart function). Information generated through cookies for personalized product recommendations is not passed on to third parties.	The data processed in connection with the collection of server log files are stored as long as required for their specific purposes.
Information we collect from third parties We may collect information that others provide about you when they use the website or obtain information from other sources (including our third party service providers) and combine that information we collect through our website. We operate user profiles on social networks for the purpose of presenting our company and communicating with existing and prospective customers. Example: when you link, connect or login to our website from a third party (e.g. Google, Facebook etc), when third parties provide us with information, including market research data, data to help improve user experience and to detect fraud and website security issues, when third parties such as market research companies for the purpose of analysing our client base, when you’re an applying for an employment position at Würth NZ’s, third parties may provide personal information regarding your qualifications and references.	• Technical information on end user device, for example operating system, information on browser used, IP address, further information on end-user device, and Internet connection; • Contact details: information on user account where applicable; • Data on interactions Information on profiles visited, links accessed, date and time of the interaction, other interactions of the visitor; • Your profile information from third party sites; • Your user information from third party sites; or • Other information from publicly available sources.	Data processing is based on the Würth NZ’s legitimate interest, including, but not limited to, the company’s interest in upholding its corporate culture and maintaining public relations. These interests are based on the freedom to conduct a business and choose an occupation within the EU. Data relating to messages or comments on Facebook are processed on the basis of our legitimate interest in providing customers and interested parties with a simple way of communicating with us and improving our customer service. These interests are based on the freedom to conduct a business and choose an occupation within the EU. To the extent we act as joint controllers with Meta, the processing of personal data for statistical purposes for Page Insights is based on our legitimate interest in improving our customer service. This interest is based on the freedom to conduct a business and choose an occupation within the EU. Meta remains a separate and independent data controller for any other processing activities or processing for statistical or advertising purposes performed by Meta, and such processing may be performed on a different legal basis. Any discussions with your previous employers are done so for a legitimate reason and with your express permission.

PROCESSING OF SPECIAL CATEGORIES OF PERSONAL DATA

Würth NZ will only collect and process personal data that reveals your racial or ethnic origin and other types of personal data that constitutes a ‘special category” of personal data under the GDPR if you give your express consent for Würth NZ to do so. The collection and processing of any “special category” will only be to the extent that such data is reasonably necessary for, or directly related to, one or more of Würth NZ’s functions or activities.

INTERNATIONAL TRANSFERS OF YOUR PERSONAL DATA OUTSIDE THE EU

Your personal data may be transferred to or stored in a geographic region that imposes different privacy obligations than your country of origin.

For transfers of Personal Data to a third country outside the EU or European Economic Area (EEA), Würth NZ will take steps to ensure that the third country is covered by an adequacy decision determined by the European Commission that the third country provides an adequate level of data protection (such as New Zealand) or, in absence of an adequacy decision, Würth NZ will establish contractual arrangements with the overseas recipient that contains appropriate safeguards and effective legal remedies where those safeguards are breached, including using model contractual clauses approved by the European Commissioner. You agree that your personal data may be stored or transferred to our parent company Adolf Würth.

LODGING COMPLAINTS

You have the right to lodge a complaint with a ‘supervisory authority’ established by a Member State under Article 51 of the GDPR if you believe your data protection rights have been breached. If you have a concern, in the first instance please contact us at [eshop@wurth.co.nz].

RIGHT OF RECTIFICATION

You have the right to obtain from Würth NZ without undue delay the rectification of inaccurate personal data. Würth NZ may seek to verify the accuracy of the personal data before correcting it.

RIGHT TO RESTRICT PROCESSING

You have the right to limit the ways in which Würth NZ uses your personal data, in particular where:

You contest the accuracy of your personal data.
The processing is unlawful and you oppose the erasure of your personal data and request the restriction of the use of your personal data instead.
We no longer need your personal data for the purposes of processing, but you require the data for the establishment, exercise or defence of legal claims.
You have objected to the processing of your personal data pending the verification by a supervisory authority of whether our legitimate grounds to process override your own.

RIGHT OF ACCESS AND PORTABILITY

You have the right to request certain copies of your personal data held by us. You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this data to another service provider nominated by you (where technically feasible).

RIGHT TO BE FORGOTTEN

You have the right to obtain from us the erasure of your personal data without undue delay where one of the grounds set out in Article 17(1) of the GDPR apply. Please note that:

Würth NZ may retain some of your personal data as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety.
Würth NZ may retain and use your personal data to the extent necessary to comply with our legal obligations. For example, we may keep some of your data for tax, legal reporting, auditing and regulatory compliance obligations.
Because Würth NZ maintains our website to protect from accidental or malicious loss and destruction, residual copies of your personal data may not be able to be removed from our backup systems.

LAWFULNESS OF PROCESSING – ANALYTICS AND ADVERTISING

We use Google Analytics, a web analytics service provided by Google Inc (Google) for the purpose of customising and continually optimising our website. Our website also uses the functions of Google Analytics Remarketing in conjunction with the cross-device functions of Google Ads and Google DoubleClick. Personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter referred to as "Google LLC") in the USA.

If you have given Google your consent, Google will link your web and app browsing history to your Google Account for this purpose. In this way, the same personalized advertising messages can be displayed on every device on which you sign in with your Google account. To support this feature, Google Analytics collects user IDs authenticated by Google, which are temporarily linked to our Google Analytics data to define and create audiences for cross-device advertising. You can permanently object to cross-device remarketing/targeting by opting out of personalized advertising in your Google account. To do so, follow this link https://www.google.com/settings/ads/onweb/.

The aggregation of the collected data in your Google account is carried out exclusively on the basis of your consent, which you can give or revoke to Google. In the case of data collection processes that are not merged into your Google account (e.g. because you do not have a Google account or have objected to the merge), the collection of data is for the purpose of anonymised analysis of website visitors for advertising purposes. This website also uses Google Ads including so-called conversion tracking. Google Ads is an online advertising program. As part of the use of Google Ads, personal data may also be transmitted to the servers of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereinafter referred to as “Google LLC”) in the USA.

Based on the information collected in this way, Google compiles statistics on visits to our website. In addition, we receive information about the number of clicks on our advertisement(s) as well as about the pages of our website that are subsequently accessed. However, neither we nor third parties who also use Google Ads will be able to identify you in this way. You can also prevent or restrict the installation of cookies by selecting the appropriate settings on your internet browser. At the same time, you can delete cookies that have already been stored at any time. However, the steps and measures required for this depend on the specific Internet browser you are using. If you have any questions, please use the help function or documentation of your Internet browser or contact its manufacturer or support.

The recorded data will only be compiled in your Google account with your consent, which you can provide or withdraw from Google (Art. 6(1a) GDPR). Any data collection activities that are not compiled in your Google account (e.g., because you do not have a Google account or have declined the collection of your data) are based on Art. 6(1f) GDPR. Legitimate interest is based on the website operator’s interest in conducting an anonymous analysis of the website’s visitors for advertising purposes.

Further information on cookies can be accessed here https://www.wurth.co.nz/en/wurth_nz/privacy/cookies/cookies.php.

USE OF YOUR DATA FOR (DIRECT) MARKETING PURPOSES

We may use your data, and especially your email address, for (direct) marketing purposes. We only use your data if you have not objected to the use of your data for this purpose. We would like to inform you in this statement, and every other contact, that you can object to the use of your data for (direct) marketing purposes at any time and without incurring any additional costs other than the usual transmission costs according to the basic rates of your Internet provider.

REVOCATION OF YOUR CONSENT TO PROCESS DATA

Many data processing operations can only be performed with your consent. You can withdraw your consent at any time. All you need to do is send an informal email to this effect to one of the email addresses indicated above. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

SSL AND/OR TLS ENCRYPTION

Our website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection when you see the address bar of your browser change from “http://” to “https://” and when the lock symbol appears in your address bar.When SSL and/or TSL encryption is activated, the data that you transfer to us cannot be read by third parties.